pondering the chances that #uhaul is using an LLM in part of their roadside assistance dispatching process after I clearly explained that a) I am at the welcome center on the state line and b) the truck wouldn't start because the gear shift was broken and it was not in park -- resulting in a mechanic being sent to a nearby motel to perform a battery replacement
(we did complete the trip eventually, with some transmission roulette)
@joeyh It _might_ just be plain old fashioned organic incompetence.